Terms and Conditions

Terms and Conditions

Payment and shipment terms may vary for individual items.

Customer service & return policy:


Payment methods

Credit Cards, Pay Pal, Financing, Etc.


See below and each item description for specific.

PayPal is the preferred payment. PayPal services are safe, secure and free for buyers. Registration is easy and free. You can pay with a credit card without registering if preferred.

Major credit cards are also accepted as other form of payments depending the online platform you are using. Financing is also possible with various financing suppliers indicated in the option of payments when applicable.


Sales Taxes


All sales are taxable, applicable, calculated, collected and remitted by the seller for the jurisdictions where registered. Sales taxes for goods shipped outside of the Province of Quebec and Canada may also be applicable, collected and remitted by the online platforms such as eBay, Amazon, Best Buy, etc., where law dictates.


The Canada Goods and Services Tax (GST) or the Harmonized Sales Tax (HST) and the Quebec Provincial Sales Tax (PST) will be calculated as follow;


Goods purchased in store - GST + PST;Goods shipped in the Province of Quebec - GST + PST;

Goods shipped in any other Canadian Provinces or Territories - GST or HST only according to the rates in effect for the Province or Territories***;

Goods shipped to a country outside of Canada - Taxes EXEMPT***.

***Note: Additional sales taxes may be calculated, collected and remitted by the online platforms where they are required by law.


Sales prices and taxes will be shown on the final store invoice except for the taxes collected by online platforms. Listed prices may already include the taxes; the final invoice will reflect the discounted price and the calculated taxes. Buyers are responsible to contact the seller if they need to know about the final prices or the taxes to be paid before the purchase is made. A buyer agrees to pay all taxes according to the rates in place and conditions of shipment once a purchase is made.


TiGuyCo Plus is a registered business in the Province of Quebec: NEQ2262776950 - GST: 850343039 - PST: 1035459444.


Store ship-to locations


Canada and the Continental United States of America.

A fee set out for each product will be added to the final price. It includes packaging, handling and shipping charges to ship your purchase anywhere in Canada or in the United States.


Shipping & Handling


Orders are normally processed quickly to be ship within three (3) business days by Postal Services, insured with a tracking number. Most orders will be ship by Expedited Parcel in Canada and by Tracked Packet - USA. The seller may choose a higher shipping method or shipping carrier and if the shipping and handling fees are higher, the buyer will be notified prior to finalizing the sale. If orders cannot be processed within that time frame, the client will be informed of the time frame. In most cases orders are prepared and shipped out the same business day or the next business day of a confirm paid order!

The shipping and handling fees are NON-REFUNDABLE at any time! A minimum fee of $14.00 CND will be added to the final price of the products for Canadian shipments and a minimum fee of $16.00 CND for continental United States shipments. Heavy, large volume or oversized packages may have a higher shipping and handling fees and buyers will be contacted prior to finalizing the order.

The fees includes dismantling (where applicable) or acquiring the item, packaging, handling and all shipping charges to mail or ship your purchase in Canada or in the continental United States. Additional fees as listed will apply if more that one item is purchased. Additional S&H charges may be required for shipment to remote areas, such as Northern Canada and Alaska and other places or countries. Buyers will be inform of the additional fees prior to finalizing the order.


By bidding or purchasing this item the seller agrees to this non-refundable fee in any case. Any Customs fees, duties, taxes or any other charges out of our control, if applicable, are the total responsibilities of the buyers. Buyers must verify with their respective country's laws.


Terms of Limited Warranty


Products are sold as is without warranty unless otherwise covered or mentioned in the description. In addition to the manufacturers warranty, TiGuyCo Plus also guarantees the original purchaser for products purchased directly from in-store, online or by email that all products sold will be free from defects in materials and workmanship affecting form, fit and the function unless otherwise stated before the sale. We need to limit any claim under this warranty for the customer who purchased such product and the customer owning the product. The limited warranty covers only defects arising under normal use and do not include malfunctions or failures resulting from misuse, abuse, neglect, alterations, a power problem, of use not in accordance with product instructions or improper installation or any repairs done by anyone other than TiGuyCo Plus or its delegates. Any claim for reimbursement in respect of these products must be made within 30 days from the date of shipment by TiGuyCo Plus. The purchaser can make claims for replacement product for a period of 30 days from the date of shipment by TiGuyCo Plus. Warranties may have to be dealt directly with the product manufacturer or it representatives.




Other than the conditions of the limited warranty described within the preceding paragraph, we make no warranty, express or implied. We reject and refuse all other warranties, including without limitation, the implied warranties that is appropriate for a particular purpose. Some conditions do not allow limitations on implied warranties, so these limitations may not be of your agreement.


Disclaimer of Liability


In no event we will be liable for any indirect, special, incidental or accidental damages. The maximum liability to you for products purchased from TiGuyCo Plus must be limited to the purchase price you paid for the products. In addition, TiGuyCo Plus shall not be liable for any damage, injury, loss of use, business interruption, loss of profits, or other circumstances direct, indirect, incidental, punitive or special. This applies to all situations however caused, whether for breach of warranty, contract, tort (including negligence), strict liability or otherwise.


Returns and Refunds




Returns are normally accepted within ten (10) days of reception. Authorization must be obtained before any returns!

If a return for a refund, credit or replacement is authorized by TiGuyCo Plus, all packing, shipping and handling fees to return the item are the responsibilities of the buyer and will not be refunded in any cases. DO NOT SHIP C.O.D. - All your C.O.D. returns are refused and abandoned to the carrier and no refund can be processed or issued..

Buyers are responsible for carefully reading all the details of the items. Once a purchase has been confirmed, the buyer is indicating that he/she fully understands what the item is all about. TiGuyCo Plus will not be responsible for misinterpretations or misunderstandings.

If a return for a refund, credit or replacement is authorized by the seller, all packing, shipping and handling fees to return the item are the responsibilities of the buyer and will not be refunded in any cases. Returns must first be authorized by the seller.

The buyer must include all items, including accessories, cables, manuals and must have original undamaged packaging included.

A 15% restocking fee may also apply in most return circumstances. All returns will be inspected for defects or missing items before agreed refund is made. Any missing items may void the return authorization and be declined for a refund.





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